#LIGHTEN IN THE BOX FULL#

So before you make a purchase on LightInTheBox, it’s crucial for you to keep in mind these difficulties associated with returns. If the products you ordered from LITB don’t turn out to be in perfect condition or as described, you will usually have to leave them as-is especially if they are inexpensive items because sending them back would cost you a lot – often more than the products themselves.Īdditionally, even if LightInTheBox accepts your return request and issues a refund or an exchange for different items, you will still lose some kind of money because your return shipping charges and the initial shipping fee you paid won’t be refundable. They won’t accept returns if the items are washed, worn, used, misused, tag-removed, or outside the warranty time-frame.

The reason why the return shipping will cost you a lot is due to the fact that LITB is located in China which means you’ll have to send the items back to their warehouse in China.įurthermore, it’s important to bear in mind that LightInTheBox accepts returns only if requested within 7 days from the delivery date and if the items are in a brand new condition with the original packaging. In case the products ordered from LightInTheBox don’t fit you properly or turn out to be faulty, damaged, broken, not as described, missing, or wrong then don’t expect returns or refunds from them even though they accept returns requests.įirst of all, it’s a hassle to return the items for refunds or size exchanges because there’s no guarantee that your return request will be accepted but you must have to go through these steps:Įven though your return request is accepted, it will cost you a lot to return the items because you will be responsible for the return shipping fees which might even cost you more than the products themselves.Īs you can see, LightInTheBox clearly stated this in their return policy:

#LIGHTEN IN THE BOX FULL#

However, LightInTheBox claims to give full refunds to the customers in such cases but requesting returns for refunds or size exchanges is a hassle and costly process. Therefore, you should only consider purchasing from them if you’re OK with this time frame (3-5 weeks or more).īesides long delivery time, there are possibilities of encountering issues during shipping such as package lost, damaged, broken, or soiled upon arrival. The reason why LightInTheBox takes too long to deliver your products is because of shipment from China as it’s a Chinese-based online shopping store. In general, their delivery time is 3-5 weeks but sometimes even longer than that depending on your address and the shipping method you choose. Despite the high shipping costs, another major downside of ordering products from Light In The Box is the long delivery time.

Lighten in the box